Unified Automation is committed to superior customer service—we are proud to feature a top-quality, professional, and cost-effective support team. To best serve customers needs we offer a variety Support Packages and methods. All License Packages include an initial amount of Support Incidents depending on the individual licensed product; this can vary between 5 and 15 incidents.
Basic training and Consulting regarding OPC and the application is not covered by the standard support policy but can be requested for an additional service fee.
Direct support and debugging assistance is not covered by the standard support policy but can be requested for an additional service fee.
Technical Support is restricted to the company location of Unified Automation GmbH. Support at the customer’s company location is not included but can be requested for an additional service fee.
All License Packages include an initial amount of Support Incidents depending on the individual licensed product this can vary between 5 and 15 incidents. Support Incidents Packages are assigned to a registered developer (the license holder). Incidents can be used as long as you have purchased a valid Maintenance Package.
Different Packages are available to extend your Support
Only words with 2 or more characters are accepted
Max 200 chars total
Space is used to split words, "" can be used to search for a whole string (not indexed search then)
AND, OR and NOT are prefix words, overruling the default operator
+/|/- equals AND, OR and NOT as operators.
All search words are converted to lowercase.