News

Monday 23. March 2020

Covid-19 - availability of Unified Automation

OPCUA@home - products and services of Unified Automation remain available as usual.

Dear Customers, Partners and Colleagues,

the corona virus is affecting us in all areas of private but also business life. We at Unified Automation take the situation very seriously. It is our responsibility to protect you our business partners as well as our employees from Covid-19.

Despite all the restriction of public life, it is very important to ensure continuous business operations. Our teams in development and support as well as sales and consulting are working for you as usual. Within the last few days we moved into home office and you can reach us via the known contact data at the usual opening hours. For all of us this is a new situation and besides some initial delays during the ramp up phase, we will get used to it very shortly.

We expect to deliver high quality products and services as we always did and we will do our very best to respond in a timely fashion on our support channels. We plan to continue our development release schedule and product roadmaps. All our consulting and workshop offerings will be made available online through web meetings and e-learning classes.

OPCUA@home: We transformed our OPC UA technology training classes and the OPC UA programming workshops to be held as online trainings. You can attend from home and use the time of crisis for building up knowledge and shape your skills.

For all general information requests you can contact us via

  • info@unified-automation.com

For all sales and license related questions please use

  • sales@unified-automation.com

For all technical support questions please use the web form provided at


Please address your request only to one of the above channels to avoid duplicate work and will speed up response time. We automatically dispatch to the appropriate contact person and will respond as soon as possible. Contact phone numbers remain active and are forwarded, please excuse delays.

Finally, a personal word to you: please do everything you can to protect yourself and the beloved around you. Together we will withstand the infection and the serious economic impact we most likely face thereafter. Take care and remain optimistic!

--
Yours Sincerely
Uwe Steinkrauss, CEO
& the team of OPC UA experts
at Unified Automation GmbH